Shipping & Returns
Fresh To Dress ships to most countries worldwide via FedEx SmartPost for all domestic packages and DHL for all international packages. Alaska and Hawaii will be via USPS.
Shipping & Handling Charges are as follows:
$8.95 flat fee for domestic, all states within the USA
$14.95 flat fee for all international countries we ship to worldwide
Orders can be tracked at: Menu Order
The processing time for orders is 48 hours. After your order has been shipped, delivery time within the United States is 4-7 business days, and 14-30 business days internationally. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary.
Fresh To Dress is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by FedEx SmartPost, USPS, DHL and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.
Packages undeliverable by FedEx SmartPost and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.
Return & Exchange Policy
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Fresh To Dress by Owner reserves the right to refuse all returns, reshipments and refunds.
In the unlikely event that a product arrived damage, the customer must contact customer service within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation email.